Additional Terms

Additional Terms

 

 

Shipping:


  All orders with a total price of $139.00 or over will qualify for FREE shipping in the lower 48 United States! Shipping on orders under $139.00 is just a flat rate of $10.45.

We try hard to keep our shipping prices and policies as fair as possible. All orders ship UPS Standard Ground. Allow 1-3 business days for order processing, and another 1-5 business days in transit (depending on how close you are to us in California). Only weekdays are considered days in transit, so please plan accordingly.

For expedited shipping (Next Day Air, 2nd Day Air, or 3-Day select) Contact us and we will try to accommodate your request.

All customers must provide a physical address. UPS will not deliver to P.O. boxes, so please provide your physical address when placing your order to avoid delays in shipment.

 

Back-orders:


  We have a very high fill rate, however due to rare errors in our system inventory, there is a small chance the item you order will be on back-order. If this happens, you will be contacted immediately with an estimated ship to date. You can opt to either wait, or receive an immediate and full refund.

 

Special Pricing for bulk orders:


  We are often contacted by builders, contractors, designers, or even just normal home owners with a list of products required for large project. If this is you, please send the list over and our friendly sales staff will put together a special quote.

 

Payments:


  Payments are handled professionally and securely. We accept all major credit cards over our secure SSL servers. We also accept Paypal. Your personal information is NEVER shared. We understand the absolute requirement of protecting your information. We take this responsibility extremely seriously.

If you prefer to call in and place an order over the phone, call us toll free at 1-855-530-5222 Monday through Friday 9am-5pm Pacific time.

 

Taxes:


  We are required by law to charge 8.75% sales tax within the state of California. Failure to include sales tax when applicable will delay shipment of your product.

 

Returns:


  For Returns, please see our Easy Return Policy and 90 day moneyback guarantee.