A Little About Us!
Hi friendly internet visitor :) Glad you're here! Welcome to Faucetlist.com
! So as you may have guessed, there are some real people behind this site. We are not a big giant corporation with a board of directors and private jets. Nope. We are real people! Faucetlist.com was started by us, Jim and Nick Kuzmin, a father and son team from the Los Angeles area. So yeah, we are a family business and we like it that way.
Most of the time if you call or email you will actually get to talk to one of us. We handle most of the front end communication to make sure you get the super service we have built our reputation on. Jim (the Dad!) has been in the plumbing industry since the 80s and has loads of experience handling renovation jobs for hotels and apartment complexes. In the early 2000s after Nick (me! the son) graduated from UC Santa Barbara, he started up the internet division. We've been selling on eBay
for a long time and have also had a few other sites over the years.
We are real people who like running a small business. Getting to work with family is great and being your own boss isn't too bad either. Faucetlist.com is not the biggest or the fanciest site out there, but we try to make up for that with excellent, knowledgeable customer service. We are here to help you find what you need at a reasonable price.
We have personally worked with hundreds of different brands in the plumbing industry. From the cheapest knock off products to the most high-end brands we have seen it all. We have hand selected the products on our site to meet our high standards, yet not break the bank. We find brands where the quality is very high but the price is very reasonable. We know you are buying online based off a picture. We don't want to send you anything you are not going to love.
In this tough economy, it's more important to make smart decisions with your hard earned cash. Sacrificing quality on a faucet is not such a good idea since you need to use it virtually every day. So we find products where the quality is amazing but where the price is reasonable too. Our 90 day easy return policy should give you an idea about how confident we are in our products.
Now a little more fun about the founders as individuals! Jim loves golfing and going on walks with his dog. He's been happily married for 35 years. He also likes reading mystery/thriller novels and watching movies. A long time ago Nick was bitten by the travel bug. He has traveled through Europe, Asia, India, South America and is passionate about seeing new places and learning new languages. He lived a year in Beijing studying Mandarin Chinese and another year in Finland learning to program. He also enjoys running and going to the gym.
While shopping our site, feel free to contact us any time with questions. We want to help make your experience here as easy as possible so if something doesn't work right or you can't find what you want, shoot us an email. We are constantly trying to improve.
Thanks for reading! Hope you are having a nice day :)